Privacy Policy

BlackTop Diesel & Tire LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request service, schedule work, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Contact & Business Information

Name, company name, contact details, service location, billing information.

Vehicle & Service Information

Vehicle identification number (VIN), unit number, mileage/hours, service history, diagnostic findings and repair records.

Payment Information

Payments are processed through third-party payment processors. We do not store full credit card numbers. We may retain transaction confirmations and authorization records.

Technical Data

When visiting our website: IP address, browser type, pages visited, device information, cookies or analytics data.

2. How We Use Information

We use collected information to provide requested services, schedule and manage appointments, generate estimates and invoices, process payments, communicate service updates, maintain service records, improve service quality, meet legal and regulatory obligations, and prevent fraud and disputes.

We do not sell customer information.

3. Sharing of Information

We may share information only when necessary to operate our business: payment processors (for billing), parts suppliers (for warranty claims), service software platforms (job records), insurance providers (claims or liability matters), and government authorities when legally required.

All partners are expected to maintain confidentiality and security.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take commercially reasonable steps to prevent unauthorized access, disclosure, or misuse.

5. Data Retention

We retain service and billing records as required for business operations, warranty support, tax compliance, and legal protection. Records may be retained for several years in accordance with industry practices and regulations.

6. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand usage and improve functionality. These tools do not collect sensitive personal information. You may disable cookies through your browser settings.

7. Customer Rights

You may request to update contact information, correct inaccurate data, and request deletion where legally permissible. Certain business records required for legal or financial compliance cannot be deleted.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are intended for commercial use. We do not knowingly collect information from individuals under 18 years of age.

10. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date.

11. Contact

BlackTop Diesel & Tire LLC
Jacksonville, Florida
www.blacktopdiesel1.com